The International Retail Banking Forum 3

November 18, 2013, in Belgrade, Serbia

Register Now

About the Event

The only event in the region focusing on the global retail banking trends is back with presentations by some of the world's leading retail banking experts. Get your ticket today! Seats are limited!

Speakers

Girts Berzins Swedbank, Latvia

Panagiotis Mavridis Eurobank EFG

Manolya Kir Garanti Bank, Turkey

Alexey Kazakov OTP Bank, Russia

Christian Michalek Uni Credit Bank Austria

Mark Thundercliffe HSBC

Agenda

18th of November, 2013

09.00

Registration And Morning Coffee

10.00

Chairman’s Opening Remarks

10.15

A Swedbank Case Study: Regaining Trust Of Clients And Society And Actively Participate In


Market Consolidation


Girts Berzins, Head Of Retail, Swedbank, Latvia

11.00

Creating a sustainable revenue stream from high value customers. Strategy and Implementation.

Panagiotis Mavridis
,
Manager Of International Unit In Deposit Division, Eurobank EFG

11.45

Networking And Refreshment Break

12.15

Digital Finance Trends And Practices – A Garanti Case Study On Best Online And Mobile
Banking Practices


Manolya Kir
, Digital Marketing Supervisor, Garanti Bank, Turkey

13.00

Lunch For Speakers And Delegates

14.00

Creating
Digital

Finance
Experience -
From
Online
Service
To
Online
Sales And
Commerce

Alexey Kazakov, Head Of Electronic Banking,
OTP Bank, Russia

14.45

Post Delinquency Management In Retail – Current Situation In Different Retail Portfolios

Christian Michalek
, Head of CEE Credit Risk Retail, Uni Credit Bank Austria

15.30

Interactive Panel Discussion "The Future Of Retail Banking"

16.00

End Of Event

Our partners

Media Partners