The IT Forum Belgrade

November 11, 2011, in Belgrade, Serbia

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About the Event

Get your ticket today for the only event in the region that will help you master the latest trends and challenges in today's IT world. Seats are limited!

Speakers

Sohail Altaf Telenor Key Partner

Sébastien Desroches Merck

Ludwig Wilhelm Microsoft

Donagh Healy Vodafone Ireland

Alberto Peralta AstraZeneca

Agenda

The IT Forum - 21 November 2011

08.30

Registration And Morning Coffee

09.30

Chairman’s Opening Remarks

09.45

IT Project Governance, What Is It And Why Do We Need It?

• Distinction is made between project management and project governance. The project life cycle is controlled by governance checkpoints, our internal quality gates.
• What is a checkpoint ?
• What are the controls done throughout the project life cycle?
• What are the real benefits for IT but also for the customer?
Sébastien Desroches, IT Portfolio Specialist , Merck
Marie Flore Ruffin
, IT PMO Specialist , Merck

10.45

Setting up a Local IT Organisation In A Global Consumer Goods Company : From Services To Launching New Capabilities

• Context – Global Innovation in partnership with Operational Excellence
• New trends – Completion of ERP harmonisation programs leads to Emergence of Enterprise Wide Services Organisation
• The challenges – Company culture, re-defining the role of IT, re-defining ways of working within IT
• The status – What has been done, what is in the pipeline
Dimitri Kalokyris, IT Director Benelux, France, Spain , Unilever

11.30

Networking And Refreshment Break

12.00

The Role Of The CIO In Improving The Business And Increasing Productivity For Today And The Future

• The Ever-Changing Role of the CIO; what you need to know to boost your performance
• How to deal with the growing list of challenges associated with the role of the CIO?
• Overall success of the CIO, combining technology and business sense
• Adopting a new focus on the role of the CIO
Alberto Peralta, CIO Italy , AstraZeneca

12.45

Cloud Computing and Expanding Your Business Impact

• Where is the economic opportunity for enterprises?
• Adopting and adapting cloud computing to the needs of your company
• Actively employing cloud services in your IT department
• Using the advantages of cloud computing for dramatic business results
Ludwig Wilhelm, IT Director Central & Eastern Europe, Microsoft

13.30

Growing Your Company Through Virtual, Social And Mobile Experience Of Your Customers

• How to be competitive , get new opportunities on the market and grow your company through new age customer experience
• Using the advances in communication technology, social networking and mobility to redefine the customer experience and add value to your service
• Achieving IT Transformation For the New Tomorrow
Sohail Altaf, Director – Global Delivery, Telenor Key Partner

14.30

Lunch For Speakers And Delegates

15:30

IT-From Last to First; how to successfully transform your IT department
• The transformation journey of Vodafone Ireland IT; a step by step case study
• How to upgrade your IT capability and performance, to highly responsive, transparent and service oriented?
• Managing multi vendor IT outsourcing arrangements the right way
• Implementing a fully integrated end-to-end approach to service management& system surveillance
Donagh Healy, CIO, Vodafone Ireland

16:30

End Of Conference

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