The International Retail Banking Forum Tbilisi
May 27, 2013, in Tbilisi, Georgia
About the Event
Hello Georgia! Welcome to the country's first ever event focusing on the latest trends in the global retail banking world. Get your ticket today and master retail banking with the help of the world's leading retail banking experts.
Speakers
David Schick Raiffeisen Bank International
Francesca Carlesi Intesa Sanpaolo
Linas Janusevicius SEB Bank
Nikolay Ivanov Rosbank, Societe Generale
Girts Berzins Swedbank, Latvia
Agenda
27 May, 2013
Tbilisi, Georgia
Holiday Inn
Agenda
Registration And Morning Coffee
Chairman’s Opening Remarks
Sophie Balavadze, Head of PR, Bank of Georgia
Opening Speech by Bank of Georgia
Multi-Channel Strategy In A Customer-Centric Retail Banking Model
David Schick, Board Office, Retail Banking And Operations, Raiffeisen Bank International
A Swedbank Case Study: Regaining Trust Of Clients And Society And Actively Participate In
Market Consolidation
Girts Berzins, Head Of Retail, Swedbank, Latvia
Networking And Refreshment Break
How To Achieve A Digital Transformation In Banking: Evolving The Business Model
Francesca
Carlesi, Group CEO Straff, Intesa Sanpaolo
Service Design: Creating An Outstanding Customer Experience At Your Bank
Linas Janusevicius, Head Of Business Development, SEB Bank
Lunch For Speakers And Delegates
A Societe Generale Case Study: Transferring The Market From SME To Retail Block
Nikolay Ivanov, Head Of Pro/SME Products And Services, Rosbank, Societe Generale
Panel Discussion: Successfully Servicing Your Customers And Increasing Satisfaction Through Social Media
Panelists:
David Schick, Board Office, Retail Banking And Operations, Raiffeisen Bank International
Linas Janusevicius, Head Of Business Development, SEB Bank
Sophie Balavadze, Head of PR, Bank of Georgia
David Birman, Head of Digital Marketing, Bank of Georgia
End Of Event
Our partners
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Strategic Partner
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