Crisis Communications Boot Camp 7

24-25 October in Chicago


Crisis Communications Boot Camp 7


24-25 October in Chicago

About the Event

After the phenomenal success in Calgary, Atlanta, Vancouver, Miami and Ottawa,  the Crisis Communications Boot Camp is coming for the first time to Chicago.

In this two day intensive boot camp, international and regional PR and communications experts will share with you experiences and insights in how to develop and execute a strategy that will help your organization or clients weather inevitable crises.

Attending the Crisis Communications Boot Camp will enable you to:

  • Master the latest trends in crisis and reputation management with some of the world's most admired PR and communications professionals
  • Go behind the scenes of some of the world's most talked about crisis including the most turbulent years in the British Monarchy.
  • Educate your workforce on potential cyber threats, identify which data needs to be absolutely protected, plan in advance and rebuild trust with consumers after a cyber-attack.
  • Determine if your crisis really is a crisis, the best ways to prepare and collaborate with stakeholders, how and when to assemble the players and their roles, as well as, why the CEO must be front line with internal communications and tips for managing a torrent of media.

For larger group discounts (2 or more) for you and your colleagues contact us directly for more info.

Facts & Figures

Did you know?

  • The first ever Crisis Communications Boot Camp was held in April 2018 in Calgary, Canada. Since then, the event has been held in Vancouver, Ottawa, Miami and Atlanta.
  • Colleen Harris was the first Black member of the Royal Household. She handled the media for The Prince of Wales during some of the most turbulent years, and also media-managed the emergence of Princes William and Harry into the public eye. Most recently, she was the Spokesperson for Prince Harry and Meghan's Royal Wedding. 
  • Jon Meakin's career has seen him develop and run successful international campaigns for clients including PayPal and Shell, and UK programs for clients in food and drink, travel and tourism, publishing, property and other sectors.



Colleen Harris Former Press Secretary To Princes Charles, William And Harry

Jon Meakin Clarity PR

Vincent J. Dollard, APR Emory University’s Robert W. Woodruff Health Sciences Center.

Nancy Bistritz-Balkan Purchasing Power

Sandra Fathi Gregory FCA

Robyn Jenkins-Blum Cisco



Registration and Morning Coffee


Opening Remarks


What Are the Biggest Challenges for PR Pros in 2019 and How to Overcome Them

This interactive session will focus on the biggest challenges in today's fast changing PR industry including employee activism, business outage, me too movement, geo-politcial environment, etc. 
More importantly, attending this session will provide you with the tools you need to protect your reputation in today's fast changing world.
Robyn Jenkins-Blum, Head of Business Critical Communications, Cisco 


Fake News: Why it's a Real Issue for PR - What You Need to Know About How Our Media Environment is Now Being Exploited, and What Happens When You or a Client is Targeted
Phony click-bait news sites and false stories are becoming a huge threat to the PR industry. In this interactive session, Sandra will help you understand the challenges of protecting your reputation in an age of fake news and will help you identify the steps you need to take when your company or your client is being targeted.
Sandra Fatih, President, Affect 


Interactive Discussion with Speakers and Delegates


Lunch for Speakers and Delegates


How Emory Communicators are Applying Lessons Learned from the Ebola Crisis in 2014

In this session, Vincent will share with you how Emory is applying the communications lessons learned when four Ebola virus disease patients came to Emory for treatment in 2014.  Discussion will include tips to help you prepare BEFORE an emergency hits, and ways to quell public fear and misinformation.
This session will also help you understand differences between crisis and issues management, the best ways to prepare and collaborate with stakeholders, how and when to assemble the players and their roles, tips for managing news and social media, and why the CEO must be front line with internal communications.

Vincent J. Dollard, APR, Associate Vice President for Communications, Emory University’s Robert W. Woodruff Health Sciences Center


Behind Palace Doors: Managing the Reputation of the British Royal Family
With more than 25 years’ experience, ranging from the British Royal Household, via Downing Street, to international NGOs, Colleen Harris has a strong track record of working in high-profile media and communications roles. This professional experience is complemented by a broad portfolio of trusteeships and non-executive director roles in the arts, education and health. In this interactive session, Colleen will share with you lessons learned from her work with The Prince of Wales during some of the most turbulent years in the British Monarchy.
Colleen Harris, Former Press Secretary to Prince Charles and Princes William and Harry
Spokesperson, Prince Harry and Meghan's Royal Wedding

14.30 Interactive Discussion with Speakers and Delegates
14.45 Networking and Refreshment Break

How to Protect Your Staff and Reputation in 2019

- Create or update your organization's risk communications plan
- Build a rapid-response internal culture that's ready for emergencies
- Work with legal to ensure social media compliance and risk mitigation
- Quickly make use of your intranet and digital channels in risk situations
Nancy Bistritz-Balkan, Former VP of Consumer Education and Advocacy, Equifax



Peer-to-Peer Crisis Management Work Groups


End of Day One


Morning Coffee


Interactive Crisis Simulation Workshop With Jon Meakin, Global Head of Strategic Services, Grayling
Attending this workshop will enable you to:
- Conduct a vulnerability audit to assess potential crisis scenarios
- Create a core message that can be communicated across all social media channels
- Properly monitor your social media channels for potential problems
- Coach your spokesperson on the tough questions they may face from the media
- Engage the media and address misinformation and negative commentary
Part 1:
- Analyzing The Importance Of Reputation And Reputation Management: What is Reputation?
- Building trust
- Case studies of good and bad examples of reputation management
Part 2
Writing a Crisis Plan: The Role of Executives
Part 3
Key Principles of Crisis Management: Writting a Crisis Statement
Part 4
Managing The Media
This segment will include key tips in managing the media, giving broadcast interviews and the essentials of  organizing a good press conference.
Part 5
Interactive Crisis Simmulation
Participants will be divided into groups and each group will select a spokesperson who will be interviewed on the particular crisis situation.  As the crisis develops, other spokespeople will be taken.
The simulation will also include a press conference where the spokespeople have to answer journalist questions.


End of Crisis Communications Boot Camp 7

Our partners

Supported by


InterContinental Chicago: Magnificent Mile Hotel, Chicago, USA

Address: 505 N Michigan Ave, Chicago, IL 60611, USA
Phone: +1 312-944-4100

Built in 1929, the InterContinental Chicago is a destination on its own and remains a true icon of this great city. Situated right on the Chicago Magnificent Mile, one block north of the Chicago River, attendees have easy access to restaurants, high end shopping, and all the attractions the city has to offer. Our landmark hotel in Chicago presents the city's vibrant downtown style with a mix of its classic history and modern elegance. Our hotel offers the ideal combination of sophisticated accommodations, central location, and exceptional services ideal for the contemporary traveler.