Registration And Morning Coffee
Chairman’s Opening Remarks
New Influencers On the Block
Ozlem Oz, Communications and Public Affairs Senior Manager, Google Turkey
Sharing Insights On Effective Customer Engagement: Mastering The Art Of Storytelling &
Storydoing
Egmont Philips, Founder CX-STRATEGY.COM, (o.a. former Global Head of External Communications ING Group)
Turkish Coffee Fortune-telling: The Future of PR
Figen Isbir, President, Excel Communication and Perception Management
Interactive Discussion With Egmont, Ozlem and Figen
Networking And Refreshment Break
What Is The Next Big Thing & What’s Worth Investing In? Harnessing Emerging Platforms & Innovations On Social Media Today
Tom Webster, Global Community Manager, Shell
Engaging With Influencers For Maximum PR Effect: The Ritz Carlton Case Study
Sarah Walker Kerr, Regional Director of Public Relations MEA, The Ritz-Carlton Hotel Company LLC
Talal Alrashed, Social Media Influencer
Interactive Discussion With Tom, Sarah and Talal
Lunch For Speakers And Delegates
From Local To Global: Managing International Crisis And Stakeholders
Tomas Matesanz, Head of Communications and Public Affairs,
Cruises Lines International Association Europe (CLIA)
How Icelandair Persuaded The World That Their Country Is Still A Great Holiday Destination
Gudjon Arngrimsson, VP Corporate Communications, Iceland Air
Interactive Discussion With Tomas And Gudjon
End Of Day One
Morning Coffee
Chairman’s Opening Remarks
The Trust Dividend: Unlocking Value From Your Reputation
Milorad Ajder, Head, Ipsos MORI Reputation Center
How To Successfully Engage Your General Management In Your PR Activities
Steffen Ruebke, General Manager, Henkel Beauty Care
Visual Communication – From Story-Telling to Story-Showing and from Sharing Content to Sharing Experiences
Jamal Al Mawed, Regional Head of Corporate Communications in Middle East, Africa and Latin America, Rolls-Royce Motor Cars
Interactive Discussion With Milorad, Steffen and Jamal
Networking And Refreshment Break
Best-Practice Advice On What Content Boosts Your Reach, Engagement And ROI
Noha Bashir, Director of Social and Digital Marketing, CEMEA, Visa
The End Of Corporate Websites: Is Content The New King?
Alex Malouf, Corporate Communications Manager, P&G
Interactive Discussion With Noha And Alex
Lunch For Speakers And Delegates
Interactive Workshop:
Mastering PR 3.0: Preparing For The Future
This session covers public relationship building in today’s new media world. Hussein discusses the change in audiences from passive to active, and how social media has turned them into self promoters and self curators. See examples of how major brands from around the world are engaging with its audiences across new media platforms. Topics to be discussed include:
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The best methods of embedding social into your business for cohesive campaigns across teams – silos or full-on integration?
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Practical advice on integrating video content with other aspects of your social PR campaign
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How do you measure success? Examining the metrics and methods to evaluate your impact and engagement on social media and benchmark yourself against the competition
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Developing cost-efficient strategies amongst the maze of paid advertising to achieve cut through on Facebook and Twitter
Hussein Dajani, Chief Operating Officer, Hug Digital
End Of Global PR Summit 3