Heather Mitchell

Unilever Hair Care

Global Head Of PR And Social Media

Heather has nearly two decades of PR and social media experience, currently leading earned media strategies for Unilever’s global hair care portfolio, including TRESemme, Dove Hair, Toni&Guy and Clear, among others. She previously lead PR and social media for Unilever’s personal care brands in the US, including award-winning and sales-generating work on AXE and Suave. Some of her achievements at Unilever include revolutionizing how the company measures PR by creating a proprietary qualitative measurement system and creating one of the industry’s first and most successful community management strategies in the social media space. Prior to Unilever she held PR roles at Gatorade and Jim Beam Brands, and began her career at PR agencies working on P&G, Mattel, the 1996 Olympics and many other consumer brands. Heather was named the 2012 PR Person of the Year by PR News for her innovative and industry-leading work at Unilever.

Patrick Jephson

Former Chief Of Staff To Princess Diana

International Reputation Expert, New York Times Bestselling Author & Consultant, Netflix's "The Crown"

Patrick is a consultant, journalist, broadcaster and New York Times and London Sunday Times bestselling author, based in Washington DC.  His byline has appeared in every major UK newspaper and international titles as varied as TIME magazine, People, The Spectator, Paris Match, Frankfurter Allgemeine Zeitung and the National Catholic Reporter.  He is a published authority on corporate and personal branding, addressing conferences worldwide as well as events at the US State Department, the American University and the Annenberg School for Communication and Journalism. 

He also writes, presents and advises on factual and drama programs, appearing on every major US network as well as British and international platforms.  His two decades of news and current affairs assignments have included on-screen conversations with figures such as David Frost, David Dimbleby, Barbara Walters and Larry King. 

He is founding partner in JephsonBeaman, a boutique communications consultancy specializing in international high-profile, sensitive and UHNW services.  With more than twenty-five years’ experience in the government, luxury and family office sectors, Patrick’s portfolio has included Ferrari, Harrods, Beretta and Hawker Beechcraft as well as national agencies and NGOs.  He has also worked on reputation and legacy briefs with European, Middle Eastern and Asian families, including royalty. 

Patrick owes much of his practical communications experience to Princess Diana, who chose him to be her equerry and only private secretary/chief of staff.  He served the Princess for eight years (1988-96), responsible for every aspect of her public life, worldwide humanitarian initiatives, and private organization.  Under relentless media scrutiny, his tenure covered the period of Princess Diana’s greatest popularity as well as the constitutional controversy of her separation from Prince Charles.  In recognition of his service, Her Majesty Queen Elizabeth II appointed him a Lieutenant of the Royal Victorian Order.

Patrick was born and raised in Ireland and holds a Master’s Degree in Political Science from Cambridge University.  As an officer in the British Royal Navy he served all over the world before being selected for royal duty.  In March 2015 he became a naturalized citizen of the United States.

Mary Jo Jacobi

Former Special Assistant to President Ronald Reagan, Former Assistant US Commerce Secretary for President George H.W. Bush, British Civil Service Commissioner

Former Senior Executive, HSBC, Lehman Brothers, Royal Dutch Shell And BP America

Mary Jo Jacobi Jephson is a renowned expert in reputation, brand and crisis management drawn from her extensive experience at senior levels of the corporate, public and voluntary sectors on both sides of the Atlantic. Most recently, Mary Jo was Executive Vice President of BP America during its response to the Gulf of Mexico oil spill. Previously she led reputation management for Royal Dutch Shell, Lehman Brothers, HSBC Holdings and Drexel Burnham Lambert. She also devised and executed the award-winning global brand strategies for Lehman and HSBC, including the first-ever use of airport jetties for brand projection and thought leadership. She is a non-executive director of the Weir Group PLC, Mulvaney Capital Management and Panafsat and a member of the advisory board of Fink Africa. She is also a Visiting Fellow of Oxford University'ss Centre for Corporate Reputation. Mary Jo was the first woman to chair the board of the Ladies Professional Golf Association and subsequently served on the board of the Ladies European (Golf) Tour. She is a frequent broadcast commentator, lecturer and public speaker around the world.

Alex Malouf

Schneider Electric

Corporate Communications Director MEA

Donald Steel

Former Chief Communications Advisor, BBC

Vice President, Crisis Communications, Kenyon International Emergency Services

Donald Steel has built a global reputation as a crisis communicator.  For more than 25 years he has given strategic counsel to organisations and high profile individuals in a range of serious situations, including aircraft incidents, terrorism, kidnapping, serious accidents, executive and personal misconduct, fraud, litigation and inquests and serious regulatory and diplomatic issues.

He was for 11 years, the chief media spokesman of the BBC.

In his own practice, based in London, he worlds with a range of corporate, government, NGO and individual clients across the UK, Europe, the Balkans, the Middle East, North America and Asia Pacific and Australasia.   His clients includes airlines, hospitals, universities, hotel groups, UN agencies, orchestras, the Eurovision Song Contest, arts venues and high profile artistes.

He is a Fellow of the Chartered Institute of Public Relations in London and of the Royal Society of Arts.  He is a regular guest lecturer at the London School of Economics and the China Media Centre of the University of Westminster.

Alongside his own practice, last year he was appointed Vice President, Crisis Communications at Kenyon International Emergency Services, the worlds longest serving and most admired responder to incidents involving fatality and injury.  Based in Houston, Berkshire (UK), Beirut and Santo Domingo, Kenyon’s clients range from leading airlines, cruise companies, hotel groups, governments, police forces, local authorise and companies across the world who work in high risk situations.  In this role, Donald leads a team of senior crisis communicators based around the world, ready to respond to clients.

He was a member of Aviation Futures, a recent think tank of the UK Civil Aviation Authority supporting the CAA on planning the regulation of future developments in aviation.

Piers Rosenfeld-Schreiber

BT

Corporate Affairs Director, Business

Piers is an international expert in reputation management. He currently leads corporate affairs team for Business at BT, with operations in over 70 countries. Previously he headed corporate communications for Jumeirah, the luxury hotel group, headquartered in the UAE. As an advisor on corporate affairs and crisis communications he has undertaken international assignments for many public and private sector organisations. His earlier career included leadership positions in a listed Dutch telecoms company, Ogilvy PR, The Rowland Company (Saatchi & Saatchi) across central and eastern Europe and as PR Officer for the European Commission in Prague. A Cambridge graduate, with an MBA from Strathclyde, he started his career as a university lecturer in France and the Czech Republic.

Mohammed Rahma

Advisor to the Egyptian Minister of Civil Aviation for Media and Communications

Amjad Tadros

ShooFeeTV

Founder and CEO

Jumana Twal

Bidaya Corporate Communications

Founder And CEO

Jonathan Woodier

Santander UK

Head Strategic Communications

Colleen Harris

Former Press Secretary To Princes Charles, William And Harry

Former Adviser, World Health Organization, Elton John Aids Foundation

With more than 25 years’ experience ranging from the British Royal Household, via Downing Street, to international NGOs, Colleen Harris has a strong track record of working in high-profile media and communications roles. This professional experience is complemented by a broad portfolio of trusteeships and non-executive director roles in the arts, education and health. Colleen held a senior communications position in the Prime Minister’s Office before being appointed Press Secretary to HRH the Prince of Wales, and was the first Black member of the Royal Household. She handled the media for The Prince of Wales during some of the most turbulent years, and also media-managed the emergence of Princes William and Harry into the public eye. Her career has included senior posts in the Deputy Prime Minister’s Office, and the Cabinet Office as well as in non-departmental Public Bodies. She has worked in Britain and abroad as a consultant with private companies, non-profit organisations and UN agencies, including the World Health Organisation. Colleen’s work in a wide variety of contexts has taught her about managing individual reputations, as well as how to use brand-development techniques to help clients identify and take full advantage of their strengths and skills – equipping them to define their own public profiles, and achieve personal and business success. Colleen’s board-level and executive experience has given her a good appreciation of how to inspire and lead teams, as well as insight into the qualities that CEOs and boards look for in high-level executives.