Do not miss the unique opportunity to attend the only event in the region focusing on the latest trends in the global telecom industry. Get your ticket today! Seats are limited!
Global Telecom Summit
21 May 2014
Belgrade, Serbia
09.00 Registration And Morning Coffee
10.00 Chairman’s Opening Remarks
10.15 Creating The Perfect B2B Customer Experience, Putting The Customer First
Stefan Amon, Director Wholesale, Telekom Austria Group
11.00 How to create value through O2O (Operator 2 Operator) cooperation and knowledge sharing: the Telecom Italia case
Paolo Murri, Global Partnership Program, Telecom Italia
11.45 Networking And Refreshment Break
12.15 The Rise Of Wearables
Patrice Slupowski, VP Digital Innovation, Orange
13.00 How To Improve CEM Through Billing & Revenue Management
Linda Sessa, Group Head of Customer & User Experience, Vodafone
14.45 The Drivers Of Mobile Location Based Advertising
Claudius Warwitz, Former VP Benchmarking & Performance Management, Deutsche Telekom
15.30 Effectively Monetising Telco Data
Chris Gobby, Head of MData, EE
16:15 End Of Event
This program can also be delivered as a tailored in-house training for your organization. We adapt the content to your industry, objectives, and level of maturity, focusing on real challenges your teams face and the decisions they need to make. In-house formats allow your people to align on a shared approach, work through relevant scenarios, and build skills they can apply immediately.
If you’re exploring an in-house option, tell us a bit about your team, priorities, and timing, and we’ll recommend the right format.
Contact us about in-house training
