THE HR EXPERIENCE 2
26 March 2012

Registration And Morning Coffee

Chairman’s Opening Remarks

Running a Successful Virtual Team in the 21^st Century

• The benefits of the future; What is virtual leadership and will it work for your business?
• Leveraging the virtual challenges into your benefits
• Best opportunities for your team processes and technology
Rob Veersma, Director Training & Development, Gazprom International

Rob J.H. Veersma (1955) is since 1st February 2012 appointed as Director Training & Development at Gazprom International in Amsterdam, Nether- lands. He is responsible for implementing training programs for Gazprom EP International, aligned with the competence management system and tailored to local needs. He will create integrated accelerated learning experiences for the assigned population and integrate learning into the community. He applies organizational effectiveness experiences to enable business performance improvement.
He was previously working for Shell International and amongst others he was the Commercial Academy Learning Manager and in that role he was responsible for all aspects of global capability building that enables world-class deal making. Over the years of his 25+ years of experience he was focusing on global onboarding, virtual working, leadership development and portfolio management. He has published often, and given many public speeches on among others, Performance Improvement, Just-in-time-learning, Learning and Ethics, Virtual Working, and ROI of Learning.

The importance of social media and personal marketing; knowing what is in store

• Learn the art of online recruitment
• The importance of social media and personal marketing
• Getting the right kind of attention online for your company
• How to recruit the right talent and retain key talent for overall success
Johnny Kroneld, Marketing Manager, Hewlett Packard AB

Johnny Kroneld started his career as a marketing assistant for Manpower in 2005, and joined HP as part of this role in 2006 as the communication manager for HP Partners. In 2008, he joined HP on a full-basis, taking up his current position. Kroneld has studied as a media producer at HTU in Gothenburg, and completed a BA in Financial Marketing at Hawaii Pacific University in the US.

How corporate values drive the future of an organization

• Rebuilding trust
• Putting safety into the minds of our people
• Aligning HR processes to ensure those values are not only a lip service
Georg Schlotter, Human Resources Manager, BP Europe SE

Georg Schlotter is currently thehuman resources manager for BP Europe SE. Georg is a senior HR Manager and Compensation lead with 9+ years experience in HR & IT, with a strong background in consulting, focusing on performance management, change management and sales force effectiveness. His Specialties include cross border recruitment, virtual teams, business strategy meets HR strategy and organizational change.In his previous roles he has worked in senior roles for Delloitte, SAP, Wolf Thessis, Hewitt Associates and Kofax.

Networking And Refreshment Break

Becoming The Employer Of Choice: Creating The Workplace Of Choice

• Are you the company of choice for new talent? How to make sure you are included
• Learn from Marriott’s best strategies on becoming the employer of choice
• A step by step guide for talent acquisition and creating the best talent pipe-line
• Spreading the word the right way; the amazing power of happy employees
Sergio Snyder,Area Director of Human Resources Eastern Europe, Marriott International

Sergio Snyder started his career with Marriott in 1991 as the Director of Services at the Marriott Casamagna Hotel in Mexico. He has held a number of HR roles throughout his tenure: Human Resources Manager at London Marriott Hotel County Hall, Director of Human Resources at London Marriott Hotel Maida Vale Hotel, multi-property Director of Human Resources at Bournemouth and Meon Valley Marriott Hotels and then became Cluster Director of Human Resources for the UK West Cluster. In 2007, he became the Regional Director of Training for Marriott in Continental Europe Region and in December 2009 was promoted to the Director of Training for Europe in Marriott. In April 2011 he was promoted to Area Director of Human Resources looking after all the Marriott properties in Easter Europe covering 9 countries. Sergio’s vast HR experience and training experience in Eastern European countries is a strong asset for Marriott and the hotels as the company looks to extend its presences in Europe. He is fluent in English and Spanish and is a graduate of Westminster College in London, and the London Institute and a member of the Institute of Personnel in the UK (CIPD)

Inside The Air France/KLM Merger - Winning The Hr-Battle In Aviation

• Understanding our general framework & joint challenges • Framing the HR-agenda during the M&A processes
• Best practices for consolidating & retaining key-staff
• Practical Tips: What’s in it for our staff?
Lucas Van Wees,VicePresident Commercial & Global, Air France/KLM

Lucas van Wees, VP for HR Commercial and Global at Air France – KLM, will share the journey he experienced going through the merger in 2004 that created the biggest global airline in terms of passenger revenues and the continued ongoing evolution of the company. Dr L.L.G.M. (Lucas) van Wees MBA MBT holds a B.Sc in Tourism & Leisure (Breda) and Masters in Social Sciences (Tilburg), Telecommunications (Delft) in the Netherlands and Business (IMD, Lausanne) in Switzerland. He worked for Philips, Shell and KPN in HR, management and commercial jobs. Since 2001 he is the Vice President HR Commercial and Global for KLM which merged mid 2004 with Air France. Van Wees was co-author or editor for four books and published various (international) articles a.o. for Personnel Journal, the International Journal of Career Management and the Journal of Management Development. Amongst others, he is a member of the Board of the Dutch Association of Personnel Management (NVP) and, on behalf of the NVP, delegate for the European Association of Personnel Management (EAPM) in which 28 European HR associations take part. He was the also the chairman of the Jury of the first EAPM European HR Award, granted in 2009.

Lunch For Speakers And Delegates

Successfully Connecting Performance Management With Talent Management

• How to clearly link performance with talent management and demonstrate the results
• Using talent as a force behind corporate overall performance
• Gaining competitive advantage through careful talent management
• Creating a performance management system right for your organization
Kerstin Knapp, HR Director EMEA (CASC),Cargill

Kerstin Knapp is currently HR Director EMEA for the Agricultural Supply Chain Platform (CASC) in CARGILL. CASC EMEA incorporates the Sugar global trading business, the World Trading Unit and the Grain and Oilseed Sup- ply Chain for Europe, Middle East and Africa.
Before joining CARGILL, Kerstin has led the HR Downstream Business at OMV, managing all international HR activities (Austria, Germany, Eastern Europe and for the trading entities in UK and Switzerland). Since 2006 she led and accompanied the restructuring activities in Ro- mania following the merger with Petrol, the largest Oil & Gas producer in Eastern Europe. Prior, Kerstin experienced various HR functions in different sectors, from Retail & Consumer Goods to the Telecom industries in both Consulting- and Management roles.

Creating A Culture Of Innovation And Equipping The Organization To Adapt To Change

• How to create environments of innovation in your company
• Ensuring leaders have the space to innovate and the ability to unlock innovation
• Learn the ten-top tips for encouraging innovation in your organization
• Using innovation to drive employee engagement
Richard Davies, Head of Operations, Employee Communications, eBay Europe

Richard has worked with eBay Europe since 2009 and is currently the operational lead for the European Employee Communications team. He is responsible for European Team Brief, which last year won the EMEA best employee communication category at the International Association Business Communicators awards. European Team Brief is a highly innovative, weekly, all hands video conference communication channel that has delivered outstanding levels of employee engagement in a fast moving business environment. Before joining eBay, Richard was a freelance communication consultant, managing challenging change and internal communication assignments with major brands including O2, BAA, Cadbury’s, London Underground and Unilever. Previously, Richard held senior management roles as Director Business Support at Swiss Life(UK) and Head of Internal Communication for the UK Ministry of Defence. Richard has an MA Oxon and lives in Surrey, UK. His interests include watching his children play sport, sorting out their digital devices and occasionally he finds time to read, write, paint and play the banjo.

Using The Right Social Media Tools For Overall Success

• Which social media tool is right for you?
• How to use your web-site flow the right way?
• How are your peers using social media and linking it to HR?
• Connecting Social Media to the overall HR Strategies to engage employees in creating the Employee Brand
• What are the new and innovative opportunities in Social Media that can be used in HR
Jean-Noel Thiollier, HR Director, Talent, Reward and Employer Branding, Disneyland Paris

Jean-Noël Thiollier has been Director of Talent & Reward for Euro Disney since September 2008. His responsibilities include defining appropriate recruitment and remuneration policies to make Disneyland® Paris one of Europe's favourite employers.
Jean-Noël started his career in London with Ernst & Young before joining the Baxter Healthcare group. Over a seven-year period with Baxter Healthcare, Jean-Noël managed a series of mergers and acquisitions as well as their related human resource restructuring. From 2000 to 2003 he was involved with the Internet boom, working for Vivendi-Universal and managing the development of 'à la carte' remuneration packages in a talent-hungry field. It was from 2003 to 2005 that Jean-Noël worked for Gucci, putting together the human resources structure for YSL-Beauty. Most recently, in 2006, Jean-Noël held the position of Senior Vice President of Human Resources for the French national employment agency, ANPR, in preparation for its merger with the national agency for unemployment insurance.
Jean-Noël holds a joint degree from both Paris's La Sorbonne and the University of Manchester. He also holds an HEC-MBA qualification in Strategic Human Resource Management.

Networking And Refreshment Break

Developing Diversity And Inclusion Strategies Right For Your Company

• The importance of inclusion and diversity now and for the future
• Focusing HR process on getting the best talent in the business
• Increasing employee retention for overall success
• The secret of employee engagement and how to embed it into the core of the business
Charlotte Sweeney, International Head of Diversity and Inclusion, Nomura International

Charlotte Sweeney has specialised in the diversity and inclusion field for a number of years. She joined Nomura International PLC in April 2009 as Head of Diversity and Inclusion and was brought in to develop and implement the first Diversity & Inclusion strategy. Before Nomura, she joined HBOS plc as Head of Diversity in 2005 and developed the first group wide diversity strategy, including regular diversity reporting within business planning and developing the Diversity Steering Group chaired by the CEO. At the end of 2007 her remit was expanded to include health and wellbeing and introduced the first health risk assessment tool for all colleagues. Prior to this role Charlotte was Diversity Manager at Barclays Plc specialising in age and sexual orientation diversity, for both employees and customers, and designed the e-learning programme ‘success through inclusion’. She won the Personnel Today DWP Age Positive at Work Award in 2003 for her leading edge strategy for age diversity within Barclays. She is a member of a number of professional fora, including the CIPD Senior Diversity Professionals, HR Directors Club and Institute of Directors. She works closely with the Commission for Equality and Human Rights as well as a number of other diversity and wellbeing campaigning organisations. Charlotte writes for a number of professional diversity publications globally and presents at both national and international conferences.

The Role of HR Sustainability

• Changing HR business models: is HR fundamentally changing?
• Transactional versus Non- Transactional HR: a sustainable model?
• HR in 2012: crisis or opportunity?
Alain De Dauw, Former VP HR EUHQ, DHL Worldwide Network NV

From January 1992 until December 2011, Alain De Dauw worked for DHL Express in Belgium and Germany with project based international assignments to Singapore and the USA.Alain has 20 years of service with DHL in various HR functions, including serving as Regional HR Manager for DHL Aviation EMEA between 2000 and 2002 and as Global Mobility Manager for the DPWN Group between 2003 and 2005, a role that was responsible for the inter- national assignment management of 800 expatriates.
In 2010 and 2011, Alain was responsible for the relocation of the Brussels based EUHQ to the Global Head Office in Bonn, Germany. From 2008 until 2010, Alain was VP HR Global Head Office and Global Aviation for DHL Express based in Bonn, Germany. This HR role is responsible for the 200 global senior leaders in the Head Office and for the Global Aviation Function including 500 management positions, 4000 airline employees managing 350 aircraft operating 750 flights per week day.

End of Conference