Managing a Cyber Crisis: Readiness, Response, and Recovery

Cybercrime has changed the rules of crisis communications.

In this, intensive, 5 hours, training course, Shafiq Jamal,one of North America's leading crisis communications experts on cyber incidents, will help you understand how cyber incidents can affect your company’s reputation, but most importantly, what you need to do to stay prepared.

Breached networks, copied emails, stolen customer data and other cyber incidents have become part of our daily lives. In 2019 alone, 78% of organizations in the US have experienced a cyber attack and the average cost of a data breach was US$ 7.2 million.

Why register?

• Understand how cybercrime is rewriting the rules of crisis communications
• Develop and implement a cybercrime crisis management plan
• Identify the type of cyber attack your company is facing and implement the most effective action plan
• Organize a swift response team with clearly identified roles and an action plan to follow immediately after an attack
• Manage diverse stakeholders and communicate efficiently in times of cyber attack
• Choose the right messaging channels
• Communicate when information is scarce
• Craft powerful key messages and take full control of media exposure
• Leverage social media for effective crisis and communication management
• Strengthen your organization’s defenses going forward