The International Retail Banking Forum 3
November 18, 2013, in Belgrade, Serbia
About the Event
The only event in the region focusing on the global retail banking trends is back with presentations by some of the world's leading retail banking experts. Get your ticket today! Seats are limited!
Speakers
Girts Berzins Swedbank, Latvia
Panagiotis Mavridis Eurobank EFG
Manolya Kir Garanti Bank, Turkey
Alexey Kazakov OTP Bank, Russia
Christian Michalek Uni Credit Bank Austria
Mark Thundercliffe HSBC
Agenda
18th of November, 2013
Registration And Morning Coffee
Chairman’s Opening Remarks
A Swedbank Case Study: Regaining Trust Of Clients And Society And Actively Participate In
Market Consolidation
Girts Berzins, Head Of Retail, Swedbank, Latvia
Creating a sustainable revenue stream from high value customers. Strategy and Implementation.
Panagiotis Mavridis, Manager Of International Unit In Deposit Division, Eurobank EFG
Networking And Refreshment Break
Digital Finance Trends And Practices – A Garanti Case Study On Best Online And Mobile
Banking Practices
Manolya Kir, Digital Marketing Supervisor, Garanti Bank, Turkey
Lunch For Speakers And Delegates
Creating
Digital
Finance
Experience -
From
Online
Service
To
Online
Sales And
Commerce
Alexey Kazakov, Head Of Electronic Banking,
OTP Bank, Russia
Post Delinquency Management In Retail – Current Situation In Different Retail Portfolios
Christian Michalek, Head of CEE Credit Risk Retail, Uni Credit Bank Austria
Interactive Panel Discussion "The Future Of Retail Banking"
End Of Event