November 18
2013, in Belgrade, Serbia
The only event in the region focusing on the global retail banking trends is back with presentations by some of the world's leading retail banking experts. Get your ticket today! Seats are limited!
18th of November, 2013
09.00 Registration And Morning Coffee
10.00 Chairman’s Opening Remarks
10.15 A Swedbank Case Study: Regaining Trust Of Clients And Society And Actively Participate In
Market Consolidation
Girts Berzins, Head Of Retail, Swedbank, Latvia
11.00 Creating a sustainable revenue stream from high value customers. Strategy and Implementation.
Panagiotis Mavridis, Manager Of International Unit In Deposit Division, Eurobank EFG
11.45 Networking And Refreshment Break
12.15 Digital Finance Trends And Practices – A Garanti Case Study On Best Online And Mobile Banking Practices
Manolya Kir, Digital Marketing Supervisor, Garanti Bank, Turkey
13.00 Lunch For Speakers And Delegates
14.00 Creating Digital Finance Experience - From Online Service To Online Sales And Commerce
Alexey Kazakov, Head Of Electronic Banking, OTP Bank, Russia
14.45 Post Delinquency Management In Retail – Current Situation In Different Retail Portfolios
Christian Michalek, Head of CEE Credit Risk Retail, Uni Credit Bank Austria
15.30 Interactive Panel Discussion "The Future Of Retail Banking"
16.00 End Of Event
This program can also be delivered as a tailored in-house training for your organization. We adapt the content to your industry, objectives, and level of maturity, focusing on real challenges your teams face and the decisions they need to make. In-house formats allow your people to align on a shared approach, work through relevant scenarios, and build skills they can apply immediately.
If you’re exploring an in-house option, tell us a bit about your team, priorities, and timing, and we’ll recommend the right format.
Contact us about in-house training
